Privacy Policy

This Privacy Policy explains how Kingstore Electronics Cyprus collects and uses your personal data when you use our website, create an account, place an order or contact us.

1. Who is responsible for your data

The data controller is Kingstore Electronics Cyprus.
Apostolou Pavlou Avenue, Paphos 8046, Cyprus
Telephone: +357 96 279428
Email: [email protected]

2. What data we collect

Account and order details: your name, email address, telephone number, billing and delivery addresses, the products you order, any comments you add, and your order history.
Quick order and call-back requests: the name, telephone number, email address and comment you enter in these forms.
Contact form: your name, email address and message.
Returns: the name, email address, telephone number, order and product details and the reason you enter in the Returns form.
Newsletter: your email address, if you subscribe.
Technical data: when you place an order, our shop system records your IP address and browser information with the order. Like most websites, our web server also keeps logs of requests, including IP addresses, to keep the website secure.

3. Why we use your data

to process, deliver and support your orders, including returns and faulty-product claims;
to manage your customer account;
to answer your questions and complaints;
to send you our newsletter, if you have subscribed;
to keep our website and shop secure and to prevent fraud;
to meet our legal obligations, for example accounting and tax records.

4. Legal bases

Contract: processing your orders and managing your account.
Legal obligation: keeping invoices and accounting records.
Consent: our newsletter and any optional cookies. You can withdraw your consent at any time.
Legitimate interests: answering your enquiries and keeping our website secure.

5. Orders and your account

You can view and update your account details, your newsletter preference and your order history in your account.

6. Payments

We use the payment information needed to complete your order with the payment method you choose at checkout. Available payment methods are shown at checkout.

7. Delivery

To deliver your order, we share your name, delivery address and telephone number with the delivery company that delivers it.

8. Newsletter

We send our newsletter only if you subscribe. You can unsubscribe at any time by contacting us.

9. Cookies

Our website uses cookies that are needed for it to work. Our Cookie Policy lists them.

10. Who receives your data

We share your data only where needed for the purposes above: with the delivery company that delivers your order, with the service providers that host and operate our website and email, and with authorities where the law requires it.

11. Maps and third-party services

Our contact page shows an embedded Google Maps map of our store. When the map loads, Google receives technical data such as your IP address under its own privacy policy. Links to our Facebook, Instagram, Wolt and Bazaraki pages take you to those services, which process your data under their own policies.

12. International transfers

If you have any question about where your data is processed, please contact us.

13. How long we keep your data

We keep your data only for as long as we need it for the purposes above, including the periods required by law for accounting and tax records.

14. Your rights

You have the right to access your personal data, have it corrected or deleted, restrict or object to its processing, and receive it in a portable format. Where we rely on your consent, you can withdraw it at any time. To exercise any of these rights, contact us at [email protected].

15. Complaints

If you are unhappy with how we handle your data, please contact us first. You also have the right to complain to the Office of the Commissioner for Personal Data Protection in Cyprus (www.dataprotection.gov.cy).

16. Contact

Kingstore Electronics Cyprus
Apostolou Pavlou Avenue, Paphos 8046, Cyprus
Telephone: +357 96 279428
Email: [email protected]